This Privacy Policy applies to stevensdrake.com and
rogcentre.com (each, the “Website”) which are operated respectively by
stevensdrake limited whose
registered office is at 117 – 119 High Street, Crawley, West Sussex, RH10 1DD United
Kingdom, and whose company number is 07159192 (stevensdrake) and
its wholly-owned subsidiary, Return of Goods Centre Limited (each, “the
Company” or “we/us”). It explains what data we will collect from you when you
access the Website and how we may use that data.

We are committed to protecting your privacy. Parts
of the Website can be viewed without giving us any data about yourself. However,
for certain areas of the Website and for certain functions, you may be required
to enter or we may collect personal data.

1. Confidentiality and Legal Privilege

Any and all information we gather or hold about you
is confidential whether or not you are a current or past client of stevensdrake
limited. This overriding duty of confidentiality is subject to restrictions
imposed by law (for example, in relation to money laundering or drug
trafficking) or imposed by order of the Court.

Information given to us for the purposes of our
providing legal advice to you may also be subject to legal professional
privilege.

The firm knows that this Privacy Policy will be
affected by and must be viewed in conjunction with our duty of confidentiality
to you and/or any legal professional privilege and other firm policies and
procedures.

2. Your data

Collecting your data

We may ask you to provide us data that personally
identifies you or allows us to contact you. The data we usually collect may
include your name, email address, residential address, credit card details and
phone number.

We may also collect special categories of personal
data including medical information.  and
sexual orientation on yourselves or, in the case of a legal entity, your
employees or workers which is relevant or required in order to provide legal
services to you. 

Using and sharing your data

We will only use your data to provide our services
to you.  We will only share your data
with 3rd parties where it is necessary for the provision of our
services to you and where we are lawfully obligated to do so (for example to
relevant public authorities).

Accessing and controlling your data

If you would like to access the personal data we
hold for you, or if you need to update the information we hold, please write to
us at our registered office, email us on
or call us on 01293 596947. 

For more information on the data we collect and how
we use and store it, please see our Data
Protection Policy.

3. Monitoring and Improving the Website

To enable us to monitor and improve the Website, we
may gather certain data about you when you use the Website, including details
of your operating system, browser version and type, browser language and
Internet Service Provider.

We will always be able to identify your IP address.
This is a unique number assigned to every computer on the Internet. Your IP
address will tell us your geographic location and your domain.

4. Cookies

We will use cookies, where necessary, only to store
data such as your user ID and your session identifiers to enable us to identify
whether you are registered on to the Website and, if so, to shortcut your
access to the Website. We will only read cookies from your cookie file if they
have been placed there through your web browser's interaction with the Website.

5. Links to Other Websites

The Website may provide links to third party sites.
We cannot guarantee that such third party sites will protect your personal data
and we are not responsible for their data policies or procedures or their
content.

6. Oher
important privacy information

Where you have signed up to our newsletter, or
given explicit consent, we may use your personal data to contact you for
marketing purposes. You can unsubscribe from this at any time.

7. Queries

If you have any questions about this Privacy
Policy, please contact us by email at or call us on 01293 596900.

8. Complaints

If you are concerned about your data, or would like to make a complaint
about the way we hold or handle your data, please refer to our GDPR Complaints Policy.